Business Communication Intercultural Communication

Question: Discuss about theBusiness Communicationfor Intercultural Communication. Answer: Introduction Intercultural communication refers to the situation in the communication between the individuals or community of different cultural and the linguistic origins. Carbaugh (2013) mention that in case of business communication it plays effective role. It helps to find out that how the culture affects the communication. It helps to describe a wide range of the communication process in an organization that is made of individuals from various cultures, ethnic, religious, education and social background. It helps in the cross culture communication. According to Mindess (2014), the perspective of people of different countries needs to understand. In case of communication, people should trust on the medium of communication. Besides the language, the intercultural communication focuses on the social attributes, cultures of various groups of people and thought patterns. The intercultural communication deals with the language and culture, cultural differences awareness in the business communicati on, negotiating in intercultural setting, cross culture miscommunication and global texts in the business communication. Employees working in a workplace need to develop the intercultural communication skills and need to maintain the organizational behaviour. In case of cross cultural business communication, the employees need proper training and coaching to develop their intercultural communication. Cross culture understanding is related with the responsibilities to handle tasks and delivery of the services (Martin and Nakayama 2015). One of the problems in the intercultural is the message transmission. The person receiving the message needs to interpret the message based on beliefs, values and expectation of the sender. This will help both the sender and receiver of different culture and background to communicate easily in a business. Both the sender and receiver should understand their emotion and behaviour to reduce the cultural gaps. In such case, the non-verbal communication helps the communicator both. Body language also plays significant role in the effective intercultural communication. I found intercultural communication is most interesting because it has effective role in the business communication. Effective and efficient intercultural communication helps to reduce the communication obstacles such as the language barrier, stereotypes from the international business. I found that to continue a business the persons should communicate properly. The important points that needs to be consider are the development of the cultural sensitivity, careful encoding, selective transmission, follow up actions, use of proper expression, gesture and avoid the idioms and regional words and phrases (Ruben 2016). It helps to know about the different people of different culture. I found that the intercultural communication helps to reduce the cultural differences in between the employees of different cultures. I found that there are several concepts of the intercultural communication. This includes principles, paradigms and practices. However, the intercultural communication is related with the social science that helps to develop the communication skills. Moreover, the relativism, positivism and constructivism are related to the intercultural communication. Positivism helps to retain the knowledge of intercultural communication and constructivism helps to take approaches towards the intercultural communication. The person needs to have the ability of objectivity to observe the perspectives of others (Martin and Nakayama 2015). The sender should present his words properly and maintain a suitable body language. Another reason to choose the topic is the positivist paradigm. I identified right personal characteristics that is necessary for the intercultural competent. I found that to avoid the obstacles and achieve the positivist paradigm, the implementation of communication strategies are necessary it helps to entail the learning recipes and correct the behaviour of the employees to understand the cultures of others. However, the intercultural communication does not account for the cultural dynamism of the culture (Nakayama and Martin 2014). It helps to avoid the cultural conflicts and build a good relationship in the business communication. The intercultural communication has various theories that help to improve the present and future professional career. Some of the theories are cultural convergence, communication accommodation theory and intercultural adoption. In case of cultural convergence, the system helps the employees by providing training and coaching to communicate effectively in the organization and business (Koester and Lustig 2015). The communication Accommodation theory is the intergroup theory of interpersonal communication. It helps to increase the efficiency of an employee to communicate properly. Presently, I feel uneasy to talk with the people of different culture and background. Therefore, I need proper training to improve my intercultural communication skills so that I can improve myself to talk with people of different languages. By adopting the intercultural communication skills, I shall be able to understand the different perspective of different people and I shall be able to understand the diff erent culture of different country and community. I hope, in future I shall get various opportunities to imply my knowledge and it will be beneficial for my career. After choosing the topic, I have researched a lot about the topic and get information that helps me to identify my problems. As my intercultural communication skill is poor therefore, I want to develop the skill for the better outcome and my progress. Therefore, I took a training that is helping me in my present career. I will develop the language skill and cultural skill. Intercultural communication competence includes the problem that is related to the intercultural communication competence terminology and the conceptualization of the intercultural communication competence (Ladegaard and Jenks 2015). This help to develop the different types of communication skills like the verbal, nonverbal and body language. A person using the skill will able to gain self-confidence that will help to talk with others of different culture and background. I am developing the self-confidence to communicate with the clients and others in the business environment. Gallois and Giles (2015) mention that in case of a business, the employee needs to communicate with others efficiently so that the business can run successfully. I should have the intercultural ability and should be able to fight against the uncertain situation to overcome the problem. In this way, I can apply the intercultural communication in my career. This ability will help me to gain more knowledge and become an efficient leader that can help a business. Intercultural communication may have two main personality traits like openness and resilience. The openness involves the traits like tolerance for the ambiguity, open mindedness and extrovertedness. Resilience involves the internal locus of persistence, tolerance and control for ambiguity and the resourcefulness. This includes the culture and racial identity of a person with the level of changes and comprises the potential of a person for adaptation. References Carbaugh, D., 2013.Cultural communication and intercultural contact. Routledge. Gallois, C. and Giles, H., 2015. Communication accommodation theory.The international encyclopedia of language and social interaction. Koester, J. and Lustig, M.W., 2015. Intercultural communication competence: Theory, measurement, and application.International Journal of Intercultural Relations,48, pp.20-21. Ladegaard, H.J. and Jenks, C.J., 2015. Language and intercultural communication in the workplace: critical approaches to theory and practice.Language and Intercultural Communication,15(1), pp.1-12. Martin, J.N. and Nakayama, T.K., 2015. Reconsidering intercultural (communication) competence in the workplace: A dialectical approach.Language and Intercultural Communication,15(1), pp.13-28. Mindess, A., 2014.Reading between the signs: Intercultural communication for sign language interpreters. Nicholas Brealey Publishing. Nakayama, T.K. and Martin, J.N., 2014. Chapter Five Ethical Issues In Intercultural Communication Competence: A Dialectical Approach.Intercultural communication competence: Conceptualization and its development in cultural contexts and interactions, p.97. Ruben, B.D., 2016. Communication Theory and Health Communication Practice: The More Things Change, the More They Stay the Same1.Health communication,31(1), pp.1-11.